I love solving problems and have a passion for technology and learning. I have strong skills in both software engineering and software quality assurance. I pride myself in my ability to communicate effectively with both technical and non-technical groups. I enjoy working in fast-paced environments that create SaaS solutions with a preference for Scrum methodology.
- Ten years in software quality assurance generating test plans, automated tests, and software testing
- Ten years in software design and development
- Experience using scrum development methods including stand-ups, sprints, backlogs, and user stories.
- Experience in reporting test results, software requirement and specification review
- Can design, code, test, and maintain software; meet deadlines; manage and prioritize project tasks and coordinate with team members and upper management
- Technologies: Java, SQL, Selenium, Unix Shell Script, C#, REST, TDD
- Software: Visual Studio, MS-SQL Server, Cassandra, MySQL, Jenkins, Jira, Confluence, TestRail, Rational Robot, Sun VirtualBox, MS-Team Foundation Server, SVN, MS-Office
- Operating Systems: Windows, Linux, OSX, Unix
- Experience with Scrum and Test Driven Development
Specialties: Software Quality Assurance, Technical Support at all levels, Documentation
SQL, C#, SQL Server, Windows, Unix
Experience
Staff Quality Engineer
TriNet
Apr 2016 - Present (6 years +)
- Extending Selenium automation framework in Java.
- Creating automated tests for TriNet CRM system in Peoplesoft/Salesforce
- Performing exploratory/regression testing of system after Oracle upgrade.
- Created automated tests for REST API endpoints in Java using Rest-Assured, and TestNG.
- Training coworkers on technology
Software Quality Engineer for Infrastructure Team
Khoros (was Spredfast)
Jan 2013 - Apr 2016 (3 years 4 months)
- Primary Software Quality Engineer for Spredfast, a php/Java based Social CRM system with Cassandra/DSE/MySQL databases on the Infrastructure team.
- Created automated tests for REST API endpoints in Java using HTTP Client, Rest-Assured, and TestNG.
- Created automated UI tests in Java using Selenium and JUnit.
- Performed Automation/Manual tests against Cassandra and Elastic to verify database integrity.
- Designed integration tests for Social Gateway to verify integration with Facebook and Youtube.
- Verified data using MySQL, Cassandra-cli, Cqlsh, and Elasticsearch queries.
- Designed, created, and executed software test plans and test cases in SuiTest and Confluence.
- Performed code reads and provided feedback to other developers/QA.
Systems Analyst IV
DSHS - Central Office
Apr 2010 - Dec 2012 (2 years 9 months)
- Primary developer on WIC Participant Processing routine written in C++ using SQL stored procedures.
- Primary developer on EFS File processor routine written in C# to handle file bundling and archiving
- Created SQL routines, created End-to-End test plan for Summer Electronic Benefits Transfer for Children (SEBTC) project for 2011 and 2012 which provided lunches for children.
- Created and executed End-to-End test plans for changes to WIC Full Disclosure Report.
- Created End-to-End test plan for Nontraditional Retail Outlet project and provided work estimates.
- Acted as backup team lead including assigning tasks and managed release process.
- Analyzed and modified SQL code to identify and eliminate performance issues.
- Created SQL auditing routine to verify integrity of data in WIC database.
Software Tester
Dell Technologies
Feb 2010 - Mar 2010 (2 months)
- Tester for Pluggable Protocol Architecture software by Dell and Symantec.
- Responsible for creating test automation using C#.
Senior Software Quality Engineer
ShiftWise
Mar 2005 - Feb 2010 (5 years)
- Primary QA for Web-based C#.Net ASP application attached to a Microsoft SQL-Server database used to assist with medical staffing.
- Acted as backup team lead including assigning tasks and managed release process.
- Designed, created, and executed software test plans and test cases for all of the Shiftwise graphical user interface and Shiftwise webservice interface.
- Designed, created, and maintained automated software tests using C#, Rational Robot, and SQL.
- Reviewed source code to identify defects and verify software behavior.
- Primary liaison between development, customer support, and non-technical management.
- Triaged incoming defect reports, defined reproduction steps, prioritized fixes, and identified user workarounds until fix could be released.
- Tested fixes and verified deployment to the production site.
- Logged, classified, and prioritized bug list in Gemini and TFS.
- Maintained database for QA platform and verified data integrity using Redgate and SQL Server.
Systems Analyst IV
Texas Attorney General
Mar 2004 - Dec 2004 (10 months)
- Identified and created software defect lifecycle.
- Reviewed and edited documentation created by junior level staff.
- Provided technical support for Mercury Test Director, QuickTest Pro, and LoadRunner applications.
- Created and maintained Test Director projects, assigning users, and importing requirements.
- Trained programmers on Test Director and QuickTest. Edited and created PowerPoint presentations to support the classes.
Software Quality Engineer
Mydoconline
Jan 2003 - Jan 2004 (1 year 1 month)
- Tested MyDocOnline.com Connect, a HIPAA compliant doctor/patient communication website.
- Created test cases and coordinated with developers to reproduce defects.
- Logged, classified, and maintained bug list in Bugzilla bug tracking system.
- Performed regression tests to ensure quality of successive product builds.
- Triaged incoming defect reports, defined reproduction steps, prioritized fixes, and identified user workarounds until fix could be released.
L1 Support Technician
Dell Technologies
Jun 2002 - Jan 2003 (8 months)
- Provided telephone technical support on Dell Portable computers to customers.
- Diagnosed hardware and software failures on all models of Dell notebook computers and provided solutions to failures.
- Instructed users on how to perform basic hardware and software maintenance.
- Handled complaints and provided solutions when possible.
Software Quality Engineer
Sheshunoff
Apr 1999 - Feb 2002 (2 years 11 months)
- Participated in application code review of in-house software and of testing scripts generated in-house.
- Collaborated with developers, product managers, financial analysts, and marketing managers.
- Developed, maintained, and executed automated software testing scripts using Robot.
- Generated high-level and detailed test plans for various products.
- Logged, classified, and maintained bug list in bug tracking system.
- Performed regression tests to ensure quality of successive product builds.
- Developer for Banksearch data loader using C++ and accessing an Oracle database.
- Automated numerous tasks using C/C++ code and Perl scripts.
Programmer Analyst
Texas Commission on Environmental Quality
Mar 1994 - Apr 1999 (5 years 2 months)
- Handled Biennial Report Transmission tasks consisting of data manipulation and formatting using SQL and Paradox to fit the EPA's guidelines.
- Performed software design, development, and technical support for the State of Texas Environmental Electronic Reporting System (STEERS)
- Trainer for several training courses in the usage of STEERS software.
- Analyzed user reporting requirements for Information Resources development.
- Participated in design of Central Registry portion of the Corrective Action Core Tracking System.
- Developed software in C++ to assist in Y2K compliance.
- Created reports for the Multi-LIMS system.
- Designed and developed software to maintain the Multi-LIMS system.
- Administered AIX server and Ingres database for Houston Laboratory.
- Maintained Complaint Tracking System and performed data migration.
- Maintained PVCS version control system for development team.
- Participated in developing Stack Test Observation Tracking System.
- Maintained Visible Emissions Testing System and Water Quality Inspection System.
Teacher
Austin Independent School District
Sep 1994 - Dec 1996 (2 years 4 months)
- Instructed non-technical people with a wide variety of skill sets about personal computers and software including Windows, WordPerfect, DOS, Lotus, and Paradox.
- Created lesson plans and set up PCs for classes taught.
Education
St. Edward's University
Bachelor of Science, Computer Science
1998 - 2002
GPA: 3.39
Dean's List
Texas State Technical College
Associate of Applied Science, Computer Science Technology
1992 - 1994
GPA: 3.64
President's List