Friday, August 26, 2022

Resume

I love solving problems and have a passion for technology and learning. I have strong skills in both software engineering and software quality assurance. I pride myself in my ability to communicate effectively with both technical and non-technical groups. I enjoy working in fast-paced environments that create SaaS solutions with a preference for Scrum methodology.

  • Ten years in software quality assurance generating test plans, automated tests, and software testing
  • Ten years in software design and development
  • Experience using scrum development methods including stand-ups, sprints, backlogs, and user stories.
  • Experience in reporting test results, software requirement and specification review
  • Can design, code, test, and maintain software; meet deadlines; manage and prioritize project tasks and coordinate with team members and upper management
  • Technologies: Java, SQL, Selenium, Unix Shell Script, C#, REST, TDD
  • Software: Visual Studio, MS-SQL Server, Cassandra, MySQL, Jenkins, Jira, Confluence, TestRail, Rational Robot, Sun VirtualBox, MS-Team Foundation Server, SVN, MS-Office
  • Operating Systems: Windows, Linux, OSX, Unix
  • Experience with Scrum and Test Driven Development

Specialties: Software Quality Assurance, Technical Support at all levels, Documentation

SQL, C#, SQL Server, Windows, Unix

Experience

Staff Quality Engineer

TriNet

Apr 2016 - Present (6 years +)

  • Extending Selenium automation framework in Java.
  • Creating automated tests for TriNet CRM system in Peoplesoft/Salesforce
  • Performing exploratory/regression testing of system after Oracle upgrade.
  • Created automated tests for REST API endpoints in Java using Rest-Assured, and TestNG.
  • Training coworkers on technology

Software Quality Engineer for Infrastructure Team

Khoros (was Spredfast)

Jan 2013 - Apr 2016 (3 years 4 months)

  • Primary Software Quality Engineer for Spredfast, a php/Java based Social CRM system with Cassandra/DSE/MySQL databases on the Infrastructure team.
  • Created automated tests for REST API endpoints in Java using HTTP Client, Rest-Assured, and TestNG.
  • Created automated UI tests in Java using Selenium and JUnit.
  • Performed Automation/Manual tests against Cassandra and Elastic to verify database integrity.
  • Designed integration tests for Social Gateway to verify integration with Facebook and Youtube.
  • Verified data using MySQL, Cassandra-cli, Cqlsh, and Elasticsearch queries.
  • Designed, created, and executed software test plans and test cases in SuiTest and Confluence.
  • Performed code reads and provided feedback to other developers/QA.

Systems Analyst IV

DSHS - Central Office

Apr 2010 - Dec 2012 (2 years 9 months)

  • Primary developer on WIC Participant Processing routine written in C++ using SQL stored procedures.
  • Primary developer on EFS File processor routine written in C# to handle file bundling and archiving
  • Created SQL routines, created End-to-End test plan for Summer Electronic Benefits Transfer for Children (SEBTC) project for 2011 and 2012 which provided lunches for children.
  • Created and executed End-to-End test plans for changes to WIC Full Disclosure Report.
  • Created End-to-End test plan for Nontraditional Retail Outlet project and provided work estimates.
  • Acted as backup team lead including assigning tasks and managed release process.
  • Analyzed and modified SQL code to identify and eliminate performance issues.
  • Created SQL auditing routine to verify integrity of data in WIC database.

Software Tester

Dell Technologies

Feb 2010 - Mar 2010 (2 months)

  • Tester for Pluggable Protocol Architecture software by Dell and Symantec.
  • Responsible for creating test automation using C#.

Senior Software Quality Engineer

ShiftWise

Mar 2005 - Feb 2010 (5 years)

  • Primary QA for Web-based C#.Net ASP application attached to a Microsoft SQL-Server database used to assist with medical staffing.
  • Acted as backup team lead including assigning tasks and managed release process.
  • Designed, created, and executed software test plans and test cases for all of the Shiftwise graphical user interface and Shiftwise webservice interface.
  • Designed, created, and maintained automated software tests using C#, Rational Robot, and SQL.
  • Reviewed source code to identify defects and verify software behavior.
  • Primary liaison between development, customer support, and non-technical management.
  • Triaged incoming defect reports, defined reproduction steps, prioritized fixes, and identified user workarounds until fix could be released.
  • Tested fixes and verified deployment to the production site.
  • Logged, classified, and prioritized bug list in Gemini and TFS.
  • Maintained database for QA platform and verified data integrity using Redgate and SQL Server.

Systems Analyst IV

Texas Attorney General

Mar 2004 - Dec 2004 (10 months)

  • Identified and created software defect lifecycle.
  • Reviewed and edited documentation created by junior level staff.
  • Provided technical support for Mercury Test Director, QuickTest Pro, and LoadRunner applications.
  • Created and maintained Test Director projects, assigning users, and importing requirements.
  • Trained programmers on Test Director and QuickTest. Edited and created PowerPoint presentations to support the classes.

Software Quality Engineer

Mydoconline

Jan 2003 - Jan 2004 (1 year 1 month)

  • Tested MyDocOnline.com Connect, a HIPAA compliant doctor/patient communication website.
  • Created test cases and coordinated with developers to reproduce defects.
  • Logged, classified, and maintained bug list in Bugzilla bug tracking system.
  • Performed regression tests to ensure quality of successive product builds.
  • Triaged incoming defect reports, defined reproduction steps, prioritized fixes, and identified user workarounds until fix could be released.

L1 Support Technician

Dell Technologies

Jun 2002 - Jan 2003 (8 months)

  • Provided telephone technical support on Dell Portable computers to customers.
  • Diagnosed hardware and software failures on all models of Dell notebook computers and provided solutions to failures.
  • Instructed users on how to perform basic hardware and software maintenance.
  • Handled complaints and provided solutions when possible.

Software Quality Engineer

Sheshunoff

Apr 1999 - Feb 2002 (2 years 11 months)

  • Participated in application code review of in-house software and of testing scripts generated in-house.
  • Collaborated with developers, product managers, financial analysts, and marketing managers.
  • Developed, maintained, and executed automated software testing scripts using Robot.
  • Generated high-level and detailed test plans for various products.
  • Logged, classified, and maintained bug list in bug tracking system.
  • Performed regression tests to ensure quality of successive product builds.
  • Developer for Banksearch data loader using C++ and accessing an Oracle database.
  • Automated numerous tasks using C/C++ code and Perl scripts.

Programmer Analyst

Texas Commission on Environmental Quality

Mar 1994 - Apr 1999 (5 years 2 months)

  • Handled Biennial Report Transmission tasks consisting of data manipulation and formatting using SQL and Paradox to fit the EPA's guidelines.
  • Performed software design, development, and technical support for the State of Texas Environmental Electronic Reporting System (STEERS)
  • Trainer for several training courses in the usage of STEERS software.
  • Analyzed user reporting requirements for Information Resources development.
  • Participated in design of Central Registry portion of the Corrective Action Core Tracking System.
  • Developed software in C++ to assist in Y2K compliance.
  • Created reports for the Multi-LIMS system.
  • Designed and developed software to maintain the Multi-LIMS system.
  • Administered AIX server and Ingres database for Houston Laboratory.
  • Maintained Complaint Tracking System and performed data migration.
  • Maintained PVCS version control system for development team.
  • Participated in developing Stack Test Observation Tracking System.
  • Maintained Visible Emissions Testing System and Water Quality Inspection System.

Teacher

Austin Independent School District

Sep 1994 - Dec 1996 (2 years 4 months)

  • Instructed non-technical people with a wide variety of skill sets about personal computers and software including Windows, WordPerfect, DOS, Lotus, and Paradox.
  • Created lesson plans and set up PCs for classes taught.

Education

St. Edward's University

Bachelor of Science, Computer Science

1998 - 2002

GPA: 3.39

Dean's List

Texas State Technical College

Associate of Applied Science, Computer Science Technology

1992 - 1994

GPA: 3.64

President's List

Resume

I love solving problems and have a passion for technology and learning. I have strong skills in both software engineering and software quali...